Affiliate Operations
Affiliate fraud and attribution disputes
Investigate unusual affiliate results, duplicate transactions and contested commissions with order evidence, tracking checks and clear decisions.
Section
Affiliate Operations
Affiliate Operations
Affiliate programme reporting
Build an affiliate report that separates publisher activity, tracked orders, approved commissions, channel costs and evidence of additional demand.
Affiliate Operations
Building a fair process for affiliate disputes
Set clear affiliate dispute rules, evidence requirements, deadlines, decision reasons and a route for review.
Affiliate Operations
Building an affiliate channel profitability report
Use an order cohort, approved commissions and internal costs to report contribution from affiliate-attributed orders without overstating profit.
Affiliate Operations
Communicating payment delays without damaging partner trust
Explain an affiliate payment delay with a verified status, responsible contact and next update, without promising an unconfirmed date.
Affiliate Operations
Deciding whether to pause or rebuild an affiliate channel
Use customer, commercial and operating gates to decide whether to repair, pause or rebuild an affiliate channel while protecting partner commitments.
Affiliate Operations
Diagnosing inactive publishers after onboarding
Separate unpublished placements from weak referrals and unresolved orders, then give each newly accepted publisher a useful next step.
Affiliate Operations
Handling cross-currency affiliate payments
Track commission, funding and receipt currencies, and explain conversion timing and charges before affiliate payouts.
Affiliate Operations
Improving an underperforming affiliate programme
Find where an affiliate programme is losing useful outcomes, fix the specific constraint and decide what to continue, narrow or pause.
Affiliate Operations
Measuring active publishers rather than registered accounts
Define and count live and referring affiliate publishers without mistaking enrolled accounts for active placements.
Affiliate Operations
Preventing out-of-stock products from wasting affiliate clicks
Coordinate product pages, feeds and publisher placements when stock changes so shoppers see accurate availability and suitable next steps.
Affiliate Operations
Reconciling publisher invoices with approved earnings
Match affiliate billing documents to approved earnings by counterparty, period, due date and currency before payment.
Affiliate Operations
Reconciling tracked orders with approved commissions
Match affiliate transactions to store orders, investigate exceptions and calculate approved commissions.
Affiliate Operations
Setting a commission approval and payment calendar
Work backwards from payout to set commission review, billing and funding dates an affiliate programme can meet.